Our Philosophy

EtiDhi is a combination of two Sanskrit words which broadly means “Approach to Wisdom.” We chose this name as it embodied our philosophy of doing business.

We believe people and talent are at the heart of any organization and if you care for them wisely, be it employees, stakeholders or clients, you start to become more productive, fruitful and profitable.

Our experienced leadership team is committed and always open to new ideas feedback and suggestions. Our experts have collaborated with clients from various industries, solved their multiple problems and provided them insight necessary to not just succeed but differentiate from competition.

Our Services

At EtiDhi, we have structured our core services around the people we are associated with and the expertise and industry knowhow they have accumulated over hundreds of collective person years. And of course, it is also what the team is collectively passionate about – bringing about change in the lives of the people we touch.

Human Capital Solutions

  • Talent Augmentation – Interim Management, Niche Staff Augmentation, Diversity Hiring.
  • Learning Solutions – Experiential Learning, Skills-based Training, Leadership & Strategic Learning.
  • Industry Certification Courses.

Analytics & Research Services

  • Account Prioritization, Demand Generation and Customer Analysis Support.
  • Market Intelligence, Competitive intelligence, Country Research.
  • Newsletter Services & Bespoke Research.
  • Bespoke Analytics Models.
  • Partnerships with Leading Analytics Firms.

Digital Business Processes

  • Digital Operations – Intranet, Workflow, BPaaS(Business Process as a Service), Dashboards & Analytics.
  • Digital Content – Create, Curate, Manage through video & written content.
  • Digital Commerce & Marketing with special focus on SME segment.
  • Custom applications & dashboards.

Transformational Consulting Services

  • Advisory Services : Sectoral Strategy, Sales Acceleration, Go-To Market & New Market Penetration.
  • Operational Excellence : Process Optimisation & Re-engineering, Financial restructuring, Customer Operations Performance Center (COPC).
  • Implement & Run : Consult & Shape, Build & Operate, Captive Operations v/s Outsource decision process.
  • CSR Connect : Advise, Build and Implement CSR Strategies.

Industry Practices

Our industry practices are unique to specific industries that our experts have been associated with in the past several years. We make sure we provide expert support to the entire client engagement and delivery process so that the requirement is met in the most effective manner and within the set time frame.

EtiDHi, along with a technology partner, is launching a digital platform to help the SME segment grow its digital footprint and tap into newer and larger market segments using the power of digital commerce and marketing.
We have in our team senior industry professionals with experience working for the US and India Healthcare & Insurance markets.
Our team of senior engineering consultants can provide niche consulting services and help in digital content creation, e-commerce strategies for B2B.  
We can help you find the right talent for your needs, either on contract or on full-time basis. We also have expertise in providing BPO services such as KYC and AML for Retail Banking.
We can provide specialized talent for your organization, as well industry leading consultants to work on digital transformation projects.
We provide experiential learning solutions and leadership training based on the knowledge and experience of the core team working in defence and government sectors.

Our Engagement Model

We work with our clients to understand their needs.
Based on the client needs we will design a “Fit for Purpose” solution.
Once the design has been agreed upon, we will look to either make or partner.
The final piece is the solution that will be conceptualized.

Our Team

Managing Director

Ravi Gopal

Ravi is former fighter pilot, Oxford MBA and BPO veteran with over 25 years of experience in IT/ ITES. He has managed large P&L organizations at Capgemini, Xchanging, Dell, Wipro and Convergys. Ravi’s last assignment was at Capgemini as Insurance Global Delivery Head for BPO leading 1500 FTEs across 8 locations globally.
Chief Operating Officer

Gayatri Bhandwalkar

Gayatri is a BPO and Analytics industry veteran who took off for a few years to pursue her passion for Art and is now back fully recharged to lead operations at EtiDhi. A stickler for detail with a common sense approach to getting things done, Gayatri believes in delivering on our promises to clients and stakeholders. Gayatri has an MBA in Operations Management specializing in the Services industry from the Massey University, Auckland.
Head - Learning Solutions

Col Prasanna Kumar

Col Prasanna Kumar, an Army Veteran, IIM Bangalore and NDA alumnus, has over 28 years of experience in leadership roles spanning Logistics, Administration, Organization Building and Leadership & Behavioural Skills Training. A motivational speaker and facilitator, he uses experiential learning tools to enhance the learning experience. His signature program ‘Women Leaders of Tomorrow’ is a unique offering to encourage more women leaders reach top positions.
Head Marketing

Soumi Gouri

Soumi is a seasoned marketing leader with experience in building brands and creating customer value across geographies, creative writing and Content Management Systems (CMS). He is a strong media and communications professional with a Master’s degree in Marketing.

Anjan Mahapatra

Anjan, an army officer who served with IPKF in Sri Lanka in 1989-90, has been a serial entrepreneur for over 18 years now and is an alumnus of the inaugural batch of the Indian School of Business, Hyderabad. He is passionate about education and entrepreneurship and is instrumental in providing the funding and strategy support that is needed for EtiDhi to grow and flourish.

Rajib Bhattacharya

Rajib has over 20 years of global IT leadership experience spanning Operations Management, Consulting, Business Development, Sales, Strategic relations, Delivery and Entrepreneurship. He has defined and executed technology led transformations and customer experience improvement programs in Fortune 500 and other top global healthcare, telecom, investment banking, and technology companies.

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